Friday, February 26, 2010

The Story of Sava Senior Care

Finding the right person to fit in a particular job can be like trying to find the right foot to fit the glass slipper. For Danette Manzi, senior vice president of Sava Senior Care Administrative Services, the ProfileXT is like a magic shoehorn.

Manzi, who had experience with the assessment tool, brought the ProfileXT™ to Sava Senior Care. She found that it is key to finding associates who fit the positions she needs to fill. “The ProfileXT™ got the right people into the right jobs,” says Manzi, who has more than 20 years of experience in selecting long-term care professionals.   

“We review results with our employees, candidly discussing how their thinking and behaviors matched our benchmark for high-performing employees. People understood that they might not match the position, but they could move into other positions and be successful.”   

Headquartered in Atlanta with 184 locations in 18 states, Sava Senior Care provides long-term care to nursing home residents. The company has used the ProfileXT in a couple of ways. First, all 269 full-time employees in sales and marketing took the assessment.   

“We correlated the results to our performance,” Manzi says. “From that point, we developed a plan for performance improvement as well as training programs in the are employees and candidates,” she adds. “When I used due diligence again to find the right tool for Sava, this one met our needs. It’s much more comprehensive than others we researched.”   

Years later when the opportunity arose to deploy assessments at her new organization, she obtained the assessment tools she needed for Sava Senior Care. “Ms. Manzi was able to do coaching and help the manager of the department work with people where there was a big difference in styles.   

This enabled the teams to work together more harmoniously without as much misunderstanding, stress and conflict.” Using Profiles’ assessments is a no-brainer for executives like Manzi. “Why change something that isn’t broken?” 

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[Via http://johnhschmidt.wordpress.com]

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